The company · Compliance
Licensing and standards
We are a booking desk, so the licences that matter are the operators'. Here is what we ask them for and what we will send you.
Reviewed 1 August 2026
01 — The short answer
The position
We do not run a tower, so we hold no bungee operating licence and claim none. What we do is ask the venue for theirs and pass it to you before you pay.
The standard
AS/NZS 5848 is the standard written for bungee specifically. We ask each operator whether they work to it and attribute their answer to them — we cannot claim it ourselves.
The licence
Each venue needs a tourism business licence and local district permits. Extreme Park on Nusa Penida is under a shutdown order for not having them resolved, which is why we will not book it.
What we are
A booking agent under Juara Holding Group, with the ordinary Indonesian registrations any business has. That is a much smaller claim than the previous version of this page made.
Ask the desk for any of it in writing before you book. That is a reasonable request and it gets a document, not a paragraph.
02 — The framework
What applies, and what backs it
Each clause states the instrument and how far it is documented. Read the qualifications as carefully as the claims.
Tourism business licence — SIUP-Pariwisata
Operating as a licensed tourism business under the Kementerian Pariwisata dan Ekonomi Kreatif framework, with the local government permits each site requires in its own district. This is the instrument that makes the operation legal; ask for the current certificate and it will be sent.
AS/NZS 5848 — the operator's standard, not ours
AS/NZS 5848 is written for bungee specifically rather than borrowed from another activity, which is why it is worth asking about. Operating procedure, equipment and cord retirement belong to whoever runs the tower — we ask which standard they work to and send you their answer in their words.
Tax and employment registration
An NPWP taxpayer identification number and BPJS Ketenagakerjaan and BPJS Kesehatan cover for staff. Not glamorous, and the first thing that is absent when an operation is not what it appears to be.
Equipment provenance
Equipment provenance, inspection intervals and cord retirement are the operator's records, not ours. Ask us and we will put the question to them; what comes back is attributed to them and not restated here as fact.
Structural inspection
Platform, anchors and rigging points are checked and signed off before the first jump every operating day, and assessed by qualified engineers on a longer cycle. The daily sign-off is the one a customer can ask to see.
First aid capability
Crew hold first aid and CPR certification, renewed rather than held once, with Palang Merah Indonesia the usual certifying body. There is no physician or paramedic stationed at the towers, and any operator claiming one should be asked to show it.
Not yet published here — ISO 9001
An earlier version of this page claimed ISO 9001:2015 certification. A quality-management certificate has a registrar and a number, and neither is published here, so the claim has been removed rather than restated. If it is held, it will appear here with both.
Not yet published here — insurance
No underwriter or limit is stated on this page. An earlier source named a policy and a figure that could not be verified. Cover arrangements are confirmed by the desk in writing on request, and any amount you see quoted elsewhere on this site without a policy behind it is being corrected.
The two clauses that say "not yet published" are there on purpose. A compliance page that only lists what flatters the operator is not a compliance page.
03 — Emergency readiness
What happens if something goes wrong
Every site runs a written response plan covering medical incident, equipment fault and evacuation, rehearsed rather than filed. Crew hold current first aid and CPR, and these are the operator's arrangements, not ours.What we do is ask what they are and send you the answer. The venues sit inland at Ubud and Plaga, within reach of Bali's hospital capacity — a fact about geography, not a partnership. We have not published agreements with named hospitals because we have none.
- Crew
- First aid & CPR
- Comms
- Continuous
- Plan
- Written, rehearsed
04 — Ask for it
What we will send, and what we will not
Before you book, in writing, without a booking reference.
On request
- The current tourism business licence
- The operating procedure for the site you are booking
- The cord log entry for your jump, on the day
- The daily structural sign-off for that morning
- Confirmation of cover arrangements in writing
- Crew certification status for the roles on your session
We will not
- Quote a certificate number we have not published
- Name an insurer or a limit without the policy
- Claim an accreditation from a body we cannot point you to
- Publish staff credentials we have not seen
- Describe another company as a partner without an agreement
- State a safety record as a percentage
The right-hand column is shorter than it was. Several of those claims were on this site until the 2026 rebuild — the editorial standards page sets out which and why.
Are you certified by an international bungee body?
There is no single global bungee accreditor, which is why operators name a standard instead. We are a booking desk and hold no bungee certification at all — treat any agent claiming one with caution, including the earlier version of this page.
Am I insured when I jump?
Ask the desk for the current position in writing before you book. Separately, check your own travel policy names bungee jumping rather than excluding it — many exclude it by default under adventure sports.
Has there been an incident here?
Ask the desk directly and you will get a direct answer. We do not publish a safety percentage, because a number like that cannot be audited by the person reading it.
Why does this page say what it does not have?
Because the alternative is a page that reads as fully accredited and is not. Naming the gaps is how you can tell the rest of it was not written the same way.
Ask before you book
Licence, procedure, cord log, cover. Send the request and it comes back in writing — no booking needed to ask.